ORB Support/Resources – Dukeofed

ORB Support/Resources

Three screen1. Frequently Asked Questions

2. Participant Registration Guide

3. Participants with Offline Assessors – Finalising Assessment

4. User Videos

There are a number of basic demonstration videos for Award Leaders and Participants. Click on the following links to view:

VIDEO LINKVIDEO DESCRIPTION
Award Leader View DemoA demonstration of the key elements of the Award Leader web
Award Leader APP DemoA demonstration of the key elements of the Award Leader app
Award Leader Registration DemoA demonstration of how to register to ORB Next Gen as an Award Leader.
Payment GatewayHow to use the payment gateway within the registration process
Reports DemoA demonstration on how to run reports on your Award Unit from ORB Next Gen.
Participant ViewA demonstration of the key processes for Participants in ORB Next Gen web
Participant APPA demonstration of the key processes in Participant APP
Participant RegistrationA demonstration of how to register to ORB Next Gen as an Participant.

There are additional short, more focused training videos for Award Leaders housed on the International Award Foundation’s Online Learning Hub. These provide training on each of the system’s key processes for Award Leaders (registrations, to do list, managing your unit, managing adventurous journeys, Award Leader app. To view these videos, you need to register to the Online Learning Hub (OLH). The registration validation process usually takes 24-48 hours. For security reasons, we are only able to accept registrations for current Award Leaders.

 

5. User Guides

DOWNLOAD LINKDESCRIPTION
Award Leader Web User GuideStep by step instructions on how to use the website for Award Leaders
Award Leader APP User GuideStep by step instructions on how to use the Award Leader app
Award Leader Mimic FunctionStep by step instructions for Award Leaders to mimic the Participant view of the ORB
Participant Web User GuideStep by step instructions on how to use the website for Participants
Participant APP User GuideStep by step instructions on how to use the Participant app
NAA-SAOA-Web-user-guideGuide for Award Staff website

 

6. Helpdesk